Worklets: A Service-Oriented Implementation of Dynamic Flexibility in Workflows

This paper presents the realisation, using a Service Oriented Architecture, of an approach for dynamic flexibility and evolution in workflows through the support of flexible work practices, based not on proprietary frameworks, but on accepted ideas of how people actually work. A set of principles have been derived from a sound theoretical base and applied to the development of worklets, an extensible repertoire of self-contained sub-processes aligned to each task, from which a dynamic runtime selection is made depending on the context of the particular work instance.